Orlivo for HVAC
Every no-heat call answered. Every tune-up booked.
Peak season doesn't wait for your office to open. Orlivo answers the 2 AM no-heat call, books the seasonal tune-up, and gets emergencies to your on-call tech.
Seasonal call floods
First cold snap and first heat wave bury your phone. Every missed call is a customer calling your competitor.
After-hours emergencies
No-heat and no-cool calls happen at night. Voicemail loses them; an answering service can't qualify them.
Maintenance-plan churn
Tune-ups don't get scheduled, agreements lapse, and the recurring revenue quietly disappears.
What Orlivo handles for hvac businesses
- Qualifies no-heat / no-cool severity and books by urgency
- Checks the service area before promising a truck
- Books maintenance and tune-up appointments
- Transfers gas-smell and safety calls to a human immediately
- Captures the equipment details techs wish they had
Example conversation
Caller
Our furnace just stopped and it's 20 degrees outside.
Orlivo
I can help with that. Are you an existing customer, and is anyone in the home without heat right now?
Caller
Yes, we're on your maintenance plan. It's freezing in here.
Orlivo
Thanks — I've found your account. I'm booking you into the first emergency slot tomorrow at 7 AM, and I'm flagging this as priority for the on-call technician.
Illustrative conversation — your agent speaks with your business’s services, rules and voice.
Every call answered.
Every opportunity handled.
AI when it makes sense. Human when it matters. Hear how Orlivo answers for your business.